Process
A clear process. No surprises.
Consultation, private registration, verification, consultant-reviewed matches, then family introduction with consent.
Every introduction is reviewed by a person. Technology stores the file. It never messages the other family for you.
1. Consultation
We listen first. Suitability, expectations, budget, and privacy are agreed before any profile work begins. Response target: 24 hours. Consultation confirmation target: 12 hours.
2. Private registration
Your account and profile stay off search engines. Nothing is listed for the public to browse. Religious and sensitive fields are collected only when matching needs them, and several are voluntary.
3. Consent and verification
Identity documents are reviewed by a verification officer, stored privately, and access-logged. We do not claim a file is fully verified unless that check was completed. Document review target: 72 hours where documents are in order.
4. Consultant matching
The system may score suggestions. A consultant still decides what is recommended. Matches in this version are opposite-gender nikah only, with conflict checks and package limits.
5. Mutual interest
You express interest. The other family is not auto-contacted. There is still no chat. Phone numbers stay hidden until both sides offer them.
6. Family introduction
After both approvals — and a wali where required — a supervised family thread may open, with the consultant on the record. Meetings and follow-up continue until an outcome is recorded.